Privacy policy

Our right to privacy became the most valuable asset of the modern life. During the development of the digital world the focus of our attention shifted away from the actual dangers of the data economy. Your private data is your property and at Visionarchitecture we are committed to do our best to keep it safe and protected whilst ensuring transparency of how we process this information. This Privacy Policy outlines the way in which any personal data which we collect or that you provide, is processed and stored.

What information do we collect?

When you make an enquiry with us we will collect the below information:

Your name
Your email address
Your telephone number
Your home address
Information related to your property

What do we use your information for?

We are collecting data from you for the below purposes:

For our internal records
To respond via supplied details regarding your enquiry or ongoing project (email, telephone or post)
To produce fee proposals & contracts, invoices for your project
For legal and regulatory compliance
To act on your behalf and under your consent when dealing with third parties

How long do we keep your data?

We do not hold personal information for longer than necessary. The RIBA recommends that all drawings, models, information, data and correspondence should be retained from initial contact with clients through to the end of the limitation period (6 or 12 years post contract/practical completion) and any limitation extension. This is to be able to respond to any legal claim or similar.

How do we store and protect your information?

As required under the ARB Code of Conduct (ARB 2017), we are ensuring that adequate security is in place to safeguard both paper and electronic records for our clients, taking full account of data protection legislation, and that clients’ confidential information is safeguarded. The GDPR requires data processors to ensure they implement secure systems to protect personal data, and requires that any external parties which process personal data for your practice also take reasonable precautions to safeguard personal data.

The information we hold on you is stored in our secured premises on our local server. Our email system and cloud services are protected by password encryption and our computers/desktops are constantly monitored by anti-virus software.

Do we disclose any information to outside parties?

At Visionarchitecture we strongly oppose the selling, trading or otherwise transferring any personally identifiable information. This does not include trusted third parties who assist us in servicing you. Generally we will share your details with our sub-consultants, surveyors, structural engineering and building firms, contractors, local authority planning departments for the purposes of conducting services for you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on September 29th, 2020.

Contacting us (GDPR Data Officer)

You have a number of rights under data protection law in relation to the way we process your personal data. These are set out in the General Data Protection Regulations.

You may request details of your personal information we hold or regarding this privacy policy you may contact our GDPR Data Officer.